Cloudflare has confirmed resolution of the upstream network disruption that affected a wide range of internet services earlier today.
Zift’s systems remained stable throughout the event. No internal networks, hosting providers, or upstream processing networks experienced service degradation. While Zift uses Cloudflare for select edge and delivery functions, our core infrastructure and transaction-processing pathways continued to operate normally without any interruptions.
This incident is now closed.
Thank you, Zift Team.
Posted Nov 18, 2025 - 13:02 EST
Update
At 09:42 EST (11/18/2025) CloudFlare indicated that a fix has been implemented. Zift is continuing to monitor this issue.
If you have any issues using Zift services please let us know at support@zift.io
Summary Zift is observing intermittent connectivity inconsistencies affecting a subset of API requests and dashboard interactions. These symptoms align with a widespread global incident involving Cloudflare, a network and security provider that Zift uses for edge routing and content delivery.
Impact: > Occasional latency increases, possibly failed transaction attempts through API and terminals > Access to Merchant Portal Services > No data-integrity or security concerns have been identified.
Root Cause (Upstream) The behavior is linked to a global Cloudflare network disruption currently impacting many internet services. Because Zift relies on Cloudflare for key network functions, some downstream effects are occurring within our environment.
What Zift Is Doing > Monitoring Cloudflare’s recovery progress and applying internal mitigations as appropriate. > Validating routing, performance, and service behavior across all regions. > Maintaining elevated engineering and incident-response coverage until recovery is confirmed.
What This Means for You You may experience intermittent connectivity or API/Portal issues while Cloudflare completes remediation. While this may affect traffic to Zift, all Zift internal operations and upstream processing services remain operational.
Next Update: Further updates will be provided as Cloudflare releases new information or if service conditions change.
This incident affected: API Services (Transaction API, Subscription and Billing API, Onboarding API, Webhook Notification Services, SFTP Batch Processing), Application Services (Merchant Portal, Administrative/Integrator Portal, Automated Billing Services), Terminals and Devices (Terminal Applications, Terminal SDK, Terminal Cloud Transaction Services, Terminal Management Services, Terminal Provisioning Services), Network Infrastructure (Primary US Data Center and Network Services (MCI2), Secondary US Data Center and Network Services (DFW3 - DR), Upstream Processor and Card Brand Networks, CloudFlare Edge Services, Zift Managed DNS Services, External/Public DNS Services), and Security and Encryption Services (Tokenization Services, Card Data Proxy and Abstraction Services (Proxynization)).