All Systems Operational

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Zift System Status. Use this page to view Zift's current system status and planned/unplanned events.

Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Primary US Data Center and Network Services (MCI2) Operational
90 days ago
100.0 % uptime
Today
Secondary US Data Center and Network Services (DFW3 - DR) Operational
90 days ago
100.0 % uptime
Today
Upstream Processor and Card Brand Networks Operational
90 days ago
100.0 % uptime
Today
CloudFlare Edge Services Operational
90 days ago
100.0 % uptime
Today
Zift Managed DNS Services Operational
90 days ago
100.0 % uptime
Today
External/Public DNS Services Operational
90 days ago
100.0 % uptime
Today
Security and Encryption Services Operational
90 days ago
100.0 % uptime
Today
HSM Cluster Services Operational
90 days ago
100.0 % uptime
Today
Tokenization Services Operational
90 days ago
100.0 % uptime
Today
Card Data Proxy and Abstraction Services (Proxynization) Operational
90 days ago
100.0 % uptime
Today
Application Services Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Administrative/Integrator Portal Operational
90 days ago
100.0 % uptime
Today
Automated Billing Services Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Transaction API Operational
90 days ago
100.0 % uptime
Today
Subscription and Billing API Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Webhook Notification Services Operational
90 days ago
100.0 % uptime
Today
SFTP Batch Processing Operational
90 days ago
100.0 % uptime
Today
Terminals and Devices Operational
90 days ago
100.0 % uptime
Today
Terminal Applications Operational
90 days ago
100.0 % uptime
Today
Terminal SDK Operational
90 days ago
100.0 % uptime
Today
Terminal Cloud Transaction Services Operational
90 days ago
100.0 % uptime
Today
Terminal Management Services Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Services Operational
90 days ago
100.0 % uptime
Today
Security and Encryption Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
HSM Cluster Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Tokenization Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Card Data Proxy and Abstraction Services (Proxynization) (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Application Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Administrative/Integrator Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Automated Billing Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
API Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Transaction API (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Subscription and Billing API (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Onboarding API (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
SFTP Batch Processing (Sanbox) Operational
90 days ago
100.0 % uptime
Today
Terminals and Devices (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Terminal Applications Operational
90 days ago
100.0 % uptime
Today
Terminal SDK (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Terminal Cloud Transaction Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Terminal Management Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 4, 2026
Resolved - Incident Resolved – Settlement Transfer Delays

Status: Resolved
Environment: Production
Affected Component: Transfers / Funding

The Federal Reserve FedACH system has returned to normal operation and is currently processing settlement files. As a result, settlement transfers are now flowing normally through the banking networks.

All Zift systems are operating as expected, and no further delays related to this incident are anticipated.

We appreciate your patience while this industry-wide banking issue was addressed.

If you have any questions regarding settlement activity, please contact support@zift.io

Thank you,
Zift Team

Mar 4, 10:12 EST
Monitoring - Status: Monitoring
Environment: Production
Affected Component: Transfers / Funding

We are continuing to monitor an industry-wide issue affecting settlement transfers across multiple financial institutions, including dependencies related to the Federal Reserve network.

While settlement activity has resumed, there remains the possibility of additional delays or irregular funding timing for nightly settlement transfers.

Impact:
Some merchants may experience delayed receipt of settlement funds. Transaction processing, authorization, and capture services remain fully operational. This issue only affects the timing of fund transfers to merchant bank accounts.

We are actively monitoring updates from our banking and processing partners and will provide additional information as it becomes available.

For the latest updates and information directly from the Federal Reserve about this issue, please visit: https://www.frbservices.org/app/status/serviceStatus.do

Thank you,
Zift Team

Mar 3, 21:24 EST
Mar 3, 2026
Resolved - FedACH services have been fully restored by the Federal Reserve, and all delayed settlement files are now being processed. Merchants can expect their pending funds to be deposited as the banking system clears the backlog from today's earlier outage. For more information on the Fed outage visit https://www.frbservices.org/app/status/serviceStatus.do

We are continuing to monitor the situation with the Federal Reserve.
FedACH services have been restored, and the Federal Reserve is now clearing a large backlog of today's delayed settlements. While funds are now being distributed, some merchants may still see delays as the banking system attempts to catch up. Thank you for your understanding as we continue to monitor this situation.

Mar 3, 14:16 EST
Monitoring - March 03, 2026 12:00 PM Eastern Time

Status: Monitoring
Environment: Production
Affected Component: Transfers / Funding

We are aware of an industry-wide issue caused by the Federal Reserve settlement network multiple financial institutions, which is causing delays in nightly settlement transfers.

Impact:
Some merchants may experience delays in receiving expected funding from prior-day settlement activity.

Transaction processing, authorization, and capture services remain fully operational. This issue is limited to the timing of fund transfers to bank accounts.

We are actively monitoring the situation with the Federal Reserve and will provide updates as additional information becomes available.

For the latest updates and information directly from the Federal Reserve about this issue please visit: https://www.frbservices.org/app/status/serviceStatus.do

Thank you,
Zift Team

Mar 3, 12:33 EST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Resolved - All terminal cloud services have been restored. If your terminal continues to have any issues please contact support@zift.io.

Root Cause Summary: Configuration propagation failure.
We are continuing to investigate the root cause for the propagation failures.

Thank you,
Zift Team

Feb 25, 16:47 EST
Identified - The issue with the terminal cloud has been identified. A fix is currently being applied in our MCI2 data center.
Feb 25, 16:41 EST
Investigating - Status: Investigating
Environment: Production
Impact: Intermittent connectivity issues are affecting non-Terminal Cloud connectivity. In addition, Terminal Cloud transaction requests may intermittently return S20 during processing.

What we’re doing:
We are actively investigating the root cause and monitoring service health to restore consistent connectivity.

Workaround:
If a transaction receives S20, please retry the transaction after a short interval.

Next update:
We will provide an update as more information becomes available.

Thank you,
Zift Team

Feb 25, 16:37 EST
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Completed - The scheduled maintenance has been completed.
Feb 18, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:00 EST
Scheduled - Status: Scheduled
Environment: Production
Date: February 18, 2026
Time: 7:00 PM – 11:30 PM ET

We will be performing scheduled maintenance on our production load balancer infrastructure from 7:00 PM to 11:30 PM Eastern Time.

Expected Impact:
No service interruption is anticipated.

In the unlikely event of an issue during the maintenance window, any disruption would be brief and limited to five (5) minutes or less.

The environment will be actively monitored throughout the change window to ensure system stability.

If you have any questions, please contact support@zift.io

Thank you,
Zift Team

Feb 13, 12:46 EST