Identified - We have identified the issue affecting statement downloads through the Merchant Console and API. Our team is working to resolve the issue and restore statement download functionality.
We will provide an additional update as remediation progresses.
Sep 22, 2026 - 14:34 EDT
We will provide an additional update as remediation progresses.
Sep 22, 2026 - 14:34 EDT
Investigating - Today starting at approximately 2am EDT some users started experiencing issues downloading statements via the merchant console or API. We are currently investigating the issue.
Transaction processing through the API, terminals and merchant console remains operational with no issues.
Our team is actively investigating the statement download issue and will provide an update as additional information becomes available.
If you have any questions regarding this notice please contact us at support@zift.io
Thank you,
Zift Team
Sep 22, 2026 - 10:57 EDT
Transaction processing through the API, terminals and merchant console remains operational with no issues.
Our team is actively investigating the statement download issue and will provide an update as additional information becomes available.
If you have any questions regarding this notice please contact us at support@zift.io
Thank you,
Zift Team
Sep 22, 2026 - 10:57 EDT
About This Site
Zift System Status. Use this page to view Zift's current system status and planned/unplanned events.
Network Infrastructure
Operational
Primary US Data Center and Network Services (MCI2)
Operational
Secondary US Data Center and Network Services (DFW3 - DR)
Operational
Upstream Processor and Card Brand Networks
Operational
CloudFlare Edge Services
Operational
Zift Managed DNS Services
Operational
External/Public DNS Services
Operational
Security and Encryption Services
Operational
HSM Cluster Services
Operational
Tokenization Services
Operational
Card Data Proxy and Abstraction Services (Proxynization)
Operational
Application Services
Partial Outage
Merchant Portal
Partial Outage
Administrative/Integrator Portal
Operational
Automated Billing Services
Operational
API Services
Partial Outage
Transaction API
Operational
Subscription and Billing API
Operational
Onboarding API
Operational
Webhook Notification Services
Operational
SFTP Batch Processing
Operational
Reporting API
Partial Outage
Terminals and Devices
Operational
Terminal Applications
Operational
Terminal SDK
Operational
Terminal Cloud Transaction Services
Operational
Terminal Management Services
Operational
Terminal Provisioning Services
Operational
Security and Encryption Services (Sandbox)
Operational
HSM Cluster Services (Sandbox)
Operational
Tokenization Services (Sandbox)
Operational
Card Data Proxy and Abstraction Services (Proxynization) (Sandbox)
Operational
Application Services (Sandbox)
Operational
Merchant Portal (Sandbox)
Operational
Administrative/Integrator Portal (Sandbox)
Operational
Automated Billing Services (Sandbox)
Operational
API Services (Sandbox)
Operational
Transaction API (Sandbox)
Operational
Subscription and Billing API (Sandbox)
Operational
Onboarding API (Sandbox)
Operational
Webhooks Notification Services (Sandbox)
Operational
SFTP Batch Processing (Sanbox)
Operational
Terminals and Devices (Sandbox)
Operational
Terminal Applications
Operational
Terminal SDK (Sandbox)
Operational
Terminal Cloud Transaction Services (Sandbox)
Operational
Terminal Management Services (Sandbox)
Operational
Terminal Provisioning Services (Sandbox)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.