Resolved -
Resolved: Our banking partner has resolved the issue affecting the origination and settlement of funds through the Federal Reserve ACH system.
What to Expect: > Funding Timeline: Fund delivery will occur in two stages. Some deposits are expected to clear and become available by the end of the business day today. Deposits that do not clear in today's Federal Reserve banking window are expected to be available tomorrow, Wednesday, February 4th. > System Integrity: We have verified that all transaction data remained secure throughout this event. Current payment processing continues to function normally without impact.
We sincerely apologize for the disruption and appreciate the patience while we worked with our banking partner to restore standard funding timelines.
Thank you, Zift Team
Feb 3, 13:08 EST
Monitoring -
Update: We are providing an updated briefing regarding the technical processing issue at our partner settlement bank. While Zift successfully initiated all transfer files for deposits scheduled for Monday, February 2nd, and Tuesday, February 3rd, a technical disruption at our banking partner has delayed the final clearing and posting of these funds. Because this is a downstream issue within the banking network, fund availability has been extended beyond our standard processing window.
What to Expect: > Scope of Impact: This delay currently affects payouts originally scheduled for both Monday and Tuesday. > Security & Safety: All funds remain safe and fully accounted for. This is strictly a clearing delay at the bank level; transaction data and current payment processing remain unaffected. > No Action Required: Our teams are in constant communication with the bank’s treasury department. You do not need to contact your local bank.
We sincerely apologize for this disruption. We are treating this as a high-priority incident and will provide further updates as soon as the bank confirms transfers have cleared.
Thank you, Zift Team
Feb 3, 11:05 EST
Identified -
We are currently investigating a delay affecting some merchant deposits scheduled for today, Monday, February 2nd, 2026. This disruption is the result of a technical processing issue at our partner settlement bank, which is impacting the timing of outgoing transfers.
All merchant funds remain safe, secure, and fully accounted for. While some merchants may still receive their deposits on schedule, others may experience a delay of approximately 24–48 hours before funds are received.
Our team is actively working with our banking partner to resolve the issue as quickly as possible and to expedite completion of the remaining transfers.
If you have any questions about this issue please contact support at support@zift.io
We apologize for the inconvenience and appreciate your patience.