All Systems Operational

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Zift System Status. Use this page to view Zift's current system status and planned/unplanned events.

Uptime over the past 90 days. View historical uptime.
Zift Production (MCI2) Operational
90 days ago
100.0 % uptime
Today
Merchant and Administrative Portals ? Operational
90 days ago
100.0 % uptime
Today
Transaction API ? Operational
90 days ago
100.0 % uptime
Today
Subscription and Billing API Operational
90 days ago
100.0 % uptime
Today
Onboarding API ? Operational
90 days ago
100.0 % uptime
Today
Terminal Processing and Connectivity Operational
90 days ago
100.0 % uptime
Today
SFTP Batch Processing ? Operational
90 days ago
100.0 % uptime
Today
Zift Processing Network Operational
90 days ago
100.0 % uptime
Today
Upstream Processor and Card Brand Networks ? Operational
90 days ago
100.0 % uptime
Today
Outbound Webhooks Operational
90 days ago
100.0 % uptime
Today
Zift Sandbox (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Web Service Transaction API (sandbox-secure.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Web Service Onboarding API (sandbox-portal.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Merchant Portal (sandbox-portal.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox SFTP Batch Processing (sandbox-sftp.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Upstream Bank and Processing Networks ? Operational
90 days ago
100.0 % uptime
Today
Outbound Webhooks Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox (MCI2) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Portal (portal-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Processing API (secure-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox SFTP (sftp-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox TMS (secure-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Terminal Cloud (cloud-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Production (MCI2) Operational
90 days ago
100.0 % uptime
Today
CSI Production Processing API (secure.csipay.com - Pending Migration) ? Operational
90 days ago
100.0 % uptime
Today
CSI Production Portal (portal.csipay.com - Pending Migration) ? Operational
90 days ago
100.0 % uptime
Today
CSI Production SFTP (sftp.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
CSI Terminal Cloud (cloud.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
CSI Production TMS (secure.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Lehi, UT (SLC1) ? Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Pine Ridge, KS (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Network infrastructure Plaino, TX (DFW1) ? Operational
90 days ago
100.0 % uptime
Today
Power Infrastructure (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2025

No incidents reported today.

Jul 2, 2025
Zift Service Notice: GoDaddy DNS Outage Impact
Postmortem - Read details
Jul 3, 13:14 EDT
Resolved - This incident has been resolved.
Jul 2, 22:28 EDT
Update - As of 5:35 PM EST, Google has resolved the DNS issues that were impacting connectivity. All Zift services are now fully operational, including terminal connectivity.

If your terminal is still showing as offline, please contact Zift Support for assistance.

For merchants who updated their terminal DNS settings to 1.1.1.1, there is no immediate need to revert those changes. Your terminal will continue to function properly using 1.1.1.1, as that DNS service remains stable and fully supported.

This incident will remain open while we continue to monitor this issue.

Zift Operations Team
status.zift.io | support@zift.io
Jul 2, 17:49 EDT
Update - Zift, along with other companies, continues to experience issues related to Google DNS.

For Zift merchants using Suni terminals, we’ve developed a workaround to help mitigate the impact of these DNS problems. Please follow the instructions at the link below:

👉 https://learn.zift.io/static-ip-configuration-p2/p2-pro

If you have any questions or need assistance with this process, please don’t hesitate to contact Zift Support.

Zift Operations Team
status.zift.io | support@zift.io
Jul 2, 17:25 EDT
Monitoring - Global DNS services are starting to improve. If you have experienced an issue access the Zift portal or running at transaction we recommend trying your transaction again at this time.
Jul 2, 16:21 EDT
Investigating - Date: July 2, 2025
Impact: Terminals, Real-Time Transaction Processing, and Portal Access

Zift is currently experiencing service disruptions due to a widespread issue affecting Google’s DNS infrastructure. As a result, the following Zift services may be intermittently impacted:

Terminal Connectivity and Processing
Real-Time Transaction API Performance and Availability
Access to the Zift Portal and Administrative Interfaces

We are actively monitoring the situation and working with upstream providers to mitigate downstream effects. Our infrastructure teams are implementing DNS redundancy measures where feasible to reduce user impact.

We will provide updates as more information becomes available or once the issue is fully resolved. We appreciate your patience and understanding.

Next Update: Within 60 minutes or sooner if conditions change.

For additional perspective on this outage please view Google's DNS monitor on DownDetector: https://downdetector.com/status/googlepublicdns/

—
Zift Operations Team
status.zift.io | support@zift.io
Jul 2, 15:06 EDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

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