All Systems Operational

About This Site

Zift System Status. Use this page to view Zift's current system status and planned/unplanned events.

Zift Production (MCI2) Operational
90 days ago
100.0 % uptime
Today
Merchant and Administrative Portals ? Operational
90 days ago
100.0 % uptime
Today
Transaction API ? Operational
90 days ago
100.0 % uptime
Today
Subscription and Billing API Operational
90 days ago
100.0 % uptime
Today
Onboarding API ? Operational
90 days ago
100.0 % uptime
Today
Terminal Processing and Connectivity Operational
90 days ago
100.0 % uptime
Today
SFTP Batch Processing ? Operational
90 days ago
100.0 % uptime
Today
Zift Processing Network Operational
90 days ago
100.0 % uptime
Today
Upstream Processor and Card Brand Networks ? Operational
90 days ago
100.0 % uptime
Today
Outbound Webhooks Operational
90 days ago
100.0 % uptime
Today
Zift Sandbox (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Web Service Transaction API (sandbox-secure.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Web Service Onboarding API (sandbox-portal.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Merchant Portal (sandbox-portal.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox SFTP Batch Processing (sandbox-sftp.zift.io) ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Upstream Bank and Processing Networks ? Operational
90 days ago
100.0 % uptime
Today
Outbound Webhooks Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox (MCI2) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Portal (portal-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Processing API (secure-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox SFTP (sftp-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox TMS (secure-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Sandbox Terminal Cloud (cloud-stage.csipay.com) Operational
90 days ago
100.0 % uptime
Today
CSI Production (MCI2) Operational
90 days ago
100.0 % uptime
Today
CSI Production Processing API (secure.csipay.com - Pending Migration) ? Operational
90 days ago
100.0 % uptime
Today
CSI Production Portal (portal.csipay.com - Pending Migration) ? Operational
90 days ago
100.0 % uptime
Today
CSI Production SFTP (sftp.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
CSI Terminal Cloud (cloud.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
CSI Production TMS (secure.csipay.com - Pending Migration) Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Lehi, UT (SLC1) ? Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Pine Ridge, KS (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Network infrastructure Plaino, TX (DFW1) ? Operational
90 days ago
100.0 % uptime
Today
Power Infrastructure (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Zift Maintenance Notice: Infrastructure Upgrade to Tokenization Service Jun 16, 2025 21:30-23:30 EDT

Zift will be conducting scheduled maintenance to upgrade the infrastructure that powers our tokenization service. This change is part of our ongoing commitment to platform resilience, security, and scalability, and will be implemented with no anticipated impact to your operations.

Date: Monday June 16th
Start Time: 9:30 pm EDT
Durration: 2 hrs.

What’s Changing:
Zift will be upgrading the underlying infrastructure used for tokenization. This improvement is entirely on the backend and designed to optimize our processing capabilities.

What This Means for You:
- No service interruptions are expected during this transition.
- No changes to your integration or token usage are required.
- No action is needed on your part—your current tokens remain valid and fully supported.

Why This Upgrade:
We are continuously working to maintain the highest standards in payment data security and performance. This upgrade ensures continued alignment with evolving best practices and prepares our platform for future enhancements.

If you have any questions or would like additional technical details, please reach out to your account representative or contact us at [support@zift.io].

Thank you for being a valued Zift client.

Sincerely,
The Zift Team

Posted on Jun 13, 2025 - 15:55 EDT

Zift Maintenance Notice: Infrastructure Upgrade to Tokenization Service Jun 17, 2025 21:30-23:30 EDT

Zift will be conducting scheduled maintenance to upgrade the infrastructure that powers our tokenization service. This change is part of our ongoing commitment to platform resilience, security, and scalability, and will be implemented with no anticipated impact to your operations.

Date: Tuesday June 17th
Start Time: 9:30 pm EDT
Durration: 2 hrs.

What’s Changing:
Zift will be upgrading the underlying infrastructure used for tokenization. This improvement is entirely on the backend and designed to optimize our processing capabilities.

What This Means for You:
- No service interruptions are expected during this transition.
- No changes to your integration or token usage are required.
- No action is needed on your part—your current tokens remain valid and fully supported.

Why This Upgrade:
We are continuously working to maintain the highest standards in payment data security and performance. This upgrade ensures continued alignment with evolving best practices and prepares our platform for future enhancements.

If you have any questions or would like additional technical details, please reach out to your account representative or contact us at [support@zift.io].

Thank you for being a valued Zift client.

Sincerely,
The Zift Team

Posted on Jun 13, 2025 - 16:00 EDT

Zift Maintenance Notice: Infrastructure Upgrade to Tokenization Service Jun 18, 2025 21:30-23:30 EDT

Zift will be conducting scheduled maintenance to upgrade the infrastructure that powers our tokenization service. This change is part of our ongoing commitment to platform resilience, security, and scalability, and will be implemented with no anticipated impact to your operations.

Date: Wednesday June 18th
Start Time: 9:30 pm EDT
Durration: 2 hrs.

What’s Changing:
Zift will be upgrading the underlying infrastructure used for tokenization. This improvement is entirely on the backend and designed to optimize our processing capabilities.

What This Means for You:
- No service interruptions are expected during this transition.
- No changes to your integration or token usage are required.
- No action is needed on your part—your current tokens remain valid and fully supported.

Why This Upgrade:
We are continuously working to maintain the highest standards in payment data security and performance. This upgrade ensures continued alignment with evolving best practices and prepares our platform for future enhancements.

If you have any questions or would like additional technical details, please reach out to your account representative or contact us at [support@zift.io].

Thank you for being a valued Zift client.

Sincerely,
The Zift Team

Posted on Jun 13, 2025 - 16:02 EDT
Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 EDT
Scheduled - Please be advised that one of our upstream processors for Canadian ACH transactions will be performing scheduled maintenance during the following window:

Date: Wednesday, June 11, 2025
Time: 8:00 a.m. to 9:00 a.m. ET
Impact: Canadian ACH transaction processing may experience brief interruptions during this time.

Please note that this maintenance does not impact U.S. ACH transactions or any other Zift services.

We will take every possible measure to minimize downtime and ensure services are restored promptly.

Thank you for your understanding and continued partnership.

Sincerely,
The Zift Team

Jun 3, 12:37 EDT
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.