All Systems Operational
About This Site
Zift System Status. Use this page to view Zift's current system status and planned/unplanned events.
Zift Production (MCI2)
Operational
Merchant and Administrative Portals
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Operational
Transaction API
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Operational
Subscription and Billing API
Operational
Onboarding API
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Operational
Terminal Processing and Connectivity
Operational
SFTP Batch Processing
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Operational
Zift Processing Network
Operational
Upstream Processor and Card Brand Networks
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Operational
Outbound Webhooks
Operational
Zift Sandbox (MCI2)
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Operational
Sandbox Web Service Transaction API (sandbox-secure.zift.io)
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Operational
Sandbox Web Service Onboarding API (sandbox-portal.zift.io)
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Operational
Sandbox Merchant Portal (sandbox-portal.zift.io)
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Operational
Sandbox SFTP Batch Processing (sandbox-sftp.zift.io)
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Operational
Sandbox Upstream Bank and Processing Networks
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Operational
Outbound Webhooks
Operational
CSI Sandbox (MCI2)
Operational
CSI Sandbox Portal (portal-stage.csipay.com)
Operational
CSI Sandbox Processing API (secure-stage.csipay.com)
Operational
CSI Sandbox SFTP (sftp-stage.csipay.com)
Operational
CSI Sandbox TMS (secure-stage.csipay.com)
Operational
CSI Sandbox Terminal Cloud (cloud-stage.csipay.com)
Operational
CSI Production (MCI2)
Operational
CSI Production Processing API (secure.csipay.com - Pending Migration)
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Operational
CSI Production Portal (portal.csipay.com - Pending Migration)
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Operational
CSI Production SFTP (sftp.csipay.com - Pending Migration)
Operational
CSI Terminal Cloud (cloud.csipay.com - Pending Migration)
Operational
CSI Production TMS (secure.csipay.com - Pending Migration)
Operational
General
Operational
Network Infrastructure Lehi, UT (SLC1)
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Operational
Network Infrastructure Pine Ridge, KS (MCI2)
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Operational
Network infrastructure Plaino, TX (DFW1)
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Operational
Power Infrastructure (MCI2)
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Zift Network and Load Balancer Maintenance
Oct 23, 2024 22:30-22:45 EDT
We would like to inform you that Zift will be conducting urgent network and load balancer maintenance on the primary cluster of our main data center. This necessary maintenance is critical to ensure the continued stability and performance of our systems.
Maintenance Details:
Date: Wednesday, October 23, 2024
Time: 10:30 PM EST
Expected Duration: 15 min
Potential Service Interruption: Up to 10 minutes
During this brief maintenance window, there may be a short period of service disruption lasting no more than 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability of our platform.
If you have any questions or concerns, please feel free to reach out to our support team at support@zift.io
Thank you for your patience.
Best regards,
Zift Team
Posted on Oct 21, 2024 - 16:36 EDT
Maintenance Details:
Date: Wednesday, October 23, 2024
Time: 10:30 PM EST
Expected Duration: 15 min
Potential Service Interruption: Up to 10 minutes
During this brief maintenance window, there may be a short period of service disruption lasting no more than 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability of our platform.
If you have any questions or concerns, please feel free to reach out to our support team at support@zift.io
Thank you for your patience.
Best regards,
Zift Team
Posted on Oct 21, 2024 - 16:36 EDT
Zift Processing Platform Maintenance Release 9.2.5
Nov 5, 2024 04:00-05:00 EST
Zift is excited to announce the deployment of version 9.2.5 of our processing platform. This maintenance release will be available on November 5, 2024, starting at 4:00 AM EST, with an expected duration of 30 minutes. While there is no anticipated downtime, users may experience a brief service interruption of up to 5 minutes.
At this time, version 9.2.5 is already available for testing in the Zift Sandbox environment. For a detailed overview of the updates and enhancements included in this release, please refer to our change log at https://api.zift.io/#changelog
EOL Notice: Deprecation period support for failureCode and failureMessage fields has come to an end. See change log for EOL details about these API fields.
If you are an integrator and have any questions or need assistance, please feel free to reach out to our team at developer@zift.io.
Date: November 5, 2024
Time: 4:00 AM EDT
Duration: 1 hour
Service Interruption: Up to 5 min.
Best regards,
The Zift Team
Posted on Oct 21, 2024 - 18:08 EDT
At this time, version 9.2.5 is already available for testing in the Zift Sandbox environment. For a detailed overview of the updates and enhancements included in this release, please refer to our change log at https://api.zift.io/#changelog
EOL Notice: Deprecation period support for failureCode and failureMessage fields has come to an end. See change log for EOL details about these API fields.
If you are an integrator and have any questions or need assistance, please feel free to reach out to our team at developer@zift.io.
Date: November 5, 2024
Time: 4:00 AM EDT
Duration: 1 hour
Service Interruption: Up to 5 min.
Best regards,
The Zift Team
Posted on Oct 21, 2024 - 18:08 EDT