Intermittent Real-time processing issues

Incident Report for Zift

Resolved

This incident has been resolved.

Posted Jul 20, 2023 - 06:50 EDT

Monitoring

A connectivity issue has been traced to a faulty application node in an upstream processing network. The issue with that node has been resolved.

Posted Jul 20, 2023 - 06:09 EDT

Investigating

We are currently experiencing intermittent processing issues related to real-time API and virtual control transactions. Our team is currently investigating the issue.

Posted Jul 20, 2023 - 05:53 EDT

This incident affected: Zift Production (MCI2) (Transaction API, Terminal Processing and Connectivity, SFTP Batch Processing, Zift Processing Network, Upstream Processor and Card Brand Networks).