All services have been restored. We are continuing to monitor as this maintenance window closes.
Posted Oct 15, 2026 - 01:46 EDT
Identified
We will be performing scheduled network infrastructure maintenance, including the replacement of network switching equipment, to improve platform reliability and stability.
Date: 10/15/2026 Time: 12:00 am EDT Duration: 2 hrs Outage: <5 min
During the maintenance window, Zift services may experience brief interruptions or periods of limited availability.
We will monitor service availability throughout the maintenance and provide updates as necessary. Normal operations are expected to resume upon completion of the maintenance.
If you have any questions please contact us at support@zift.io
Posted Oct 15, 2026 - 01:26 EDT
This incident affected: API Services (Transaction API, Subscription and Billing API, Onboarding API, Webhook Notification Services, SFTP Batch Processing, Reporting API), Application Services (Merchant Portal, Administrative/Integrator Portal, Automated Billing Services), and Network Infrastructure (Primary US Data Center and Network Services (MCI2)).