Completed -
Today's HSM Cluster Updates have been postponed.
Jul 15, 18:36 EDT
Scheduled -
Scheduled Date: Tuesday, July 15, 2025 Time: 9:30 PM EST Duration: 2 hours Expected Outage: None
We will be performing maintenance on HSM clusters to apply essential system updates and upgrades. These updates are part of our regular enhancement process to maintain security, performance, and reliability.
No downtime or service interruptions are expected during this maintenance window.
If you have any concerns or encounter unexpected issues, please reach out to our support team.
Thank you for your continued support.
Zift Operations Team status.zift.io | support@zift.io
Jul 11, 17:39 EDT
Completed -
The scheduled maintenance has been completed.
Jul 10, 23:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 21:30 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 7, 16:13 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 7, 16:12 EDT
Scheduled -
Scheduled Date: Wednesday, July 10, 2025 Time: 9:30 PM EST Duration: 2 hours Expected Outage: None
We will be performing maintenance on HSM clusters to apply essential system updates and upgrades. These updates are part of our regular enhancement process to maintain security, performance, and reliability.
No downtime or service interruptions are expected during this maintenance window.
If you have any concerns or encounter unexpected issues, please reach out to our support team.
Thank you for your continued support.
Zift Operations Team status.zift.io | support@zift.io
Jul 7, 16:10 EDT
Completed -
The scheduled maintenance has been completed.
Jul 9, 23:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 21:30 EDT
Scheduled -
Scheduled Date: Wednesday, July 9, 2025 Time: 9:30 PM EST Duration: 2 hours Expected Outage: None
We will be performing maintenance on HSM clusters to apply essential system updates and upgrades. These updates are part of our regular enhancement process to maintain security, performance, and reliability.
No downtime or service interruptions are expected during this maintenance window.
If you have any concerns or encounter unexpected issues, please reach out to our support team.
Thank you for your continued support.
Zift Operations Team status.zift.io | support@zift.io
Jul 7, 16:08 EDT
The scheduled Database Cluster Maintenance originally planned for:
Date: Tuesday, July 8, 2025 Time: 7:30 PM EST Duration: 1.5 hours
has been cancelled.
This maintenance was intended to enhance capacity and performance, but will be rescheduled for a future date. We will notify you once the new schedule is confirmed.
No action is required at this time. If you have any questions, please contact our support team.
Thank you for your understanding.
Zift Operations Team status.zift.io | support@zift.io
Jul 8, 19:38 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 7, 16:11 EDT
Scheduled -
Scheduled Date: Tuesday, July 8, 2025 Time: 7:30 PM EST Duration: 1.5 hours Expected Outage: None
Zift will be performing scheduled Database Cluster Maintenance to improve capacity and performance. This proactive maintenance is part of our ongoing efforts to ensure optimal system performance and scalability.
No service interruptions are expected during this window.
If you have any questions or experience unexpected behavior during the maintenance period, please contact our support team.
Thank you for your understanding.
Zift Operations Team status.zift.io | support@zift.io
Jul 7, 15:58 EDT
We have completed updates to Zift terminals that were experiencing S20 errors after extended idle periods. These updates are now live and should prevent the issue from recurring.
If you continue to experience any issues processing transactions with your Zift terminal, please contact Zift Support for immediate assistance.
Thank you for your continued patience and partnership.
Zift Operations Team status.zift.io | support@zift.io
Jul 4, 17:10 EDT
Identified -
Zift Incident Notice: Terminal S20 Error While Idle
We are currently aware of an issue affecting some terminals, where an S20 error may appear after the terminal has been idle for an extended period of time.
Our team has identified the root cause and is actively working on delivering updates to all affected terminals.
In the meantime, merchants can continue to process transactions using the Merchant Console as an alternative.
If you have any questions or need assistance, please contact Zift Support.
We appreciate your patience and understanding.
Zift Operations Team status.zift.io | support@zift.io
Jul 4, 08:58 EDT