Resolved -
This incident has been resolved.
Dec 12, 17:21 EST
Update -
Service access is returning to normal as DNS resolution stabilizes. We are continuing to monitor the situation closely and will provide updates if conditions change.
Dec 12, 16:43 EST
Monitoring -
Incident Start: 12/12/2025 @ 4:20pm EST
We are currently experiencing intermittent service accessibility issues caused by inconsistent DNS resolution at an upstream DNS provider (GoDaddy). In some cases, client systems are unable to resolve one or more Zift-associated domains, resulting in failed connections even though Zift’s application infrastructure, APIs, and processing systems remain fully operational. The issue appears to be external to Zift and is not reflected as an active incident on GoDaddy’s public status page, indicating the behavior is likely localized, intermittent, or resolver-dependent.
For Zift services, this manifests as sporadic inability to reach public endpoints, which can affect dashboard access, API connectivity, or hosted resources that rely on DNS resolution for initial connection. Once resolution succeeds, services function normally with no impact to transaction processing, data integrity, or internal system availability. Zift is actively monitoring the situation, validating resolution paths across multiple resolvers and regions, and evaluating mitigation options while the upstream DNS condition remains ongoing.
Dec 12, 16:43 EST