Zift Processing Network Issues

Incident Report for Zift

Resolved

Monitoring is now complete for this issue. All network connectivity remains restored without any extended issues. If you have any questions about this incident please contact us at support@zift.io

Posted Sep 28, 2021 - 13:17 EDT

Monitoring

Network issues related to processing have been fixed. We are continuing to monitor the situation.

Posted Sep 28, 2021 - 09:07 EDT

Investigating

We are currently experiencing intermittent network connectivity issues in our primary data center. Our engineering are investigating the issue now. We will updates this ticket as we find out more.

Services affected
Realtime Processing API
Billing API
SFTP Services
Merchant Portal

Posted Sep 28, 2021 - 09:02 EDT

This incident affected: Zift Production (MCI2) (Merchant and Administrative Portals, Transaction API, Onboarding API, SFTP Batch Processing).