All Systems Operational

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Zift System Status. Use this page to view Zift's current system status and planned/unplanned events.

Network Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Primary US Data Center and Network Services (MCI2) ? Operational
90 days ago
100.0 % uptime
Today
Secondary US Data Center and Network Services (DFW3 - DR) ? Operational
90 days ago
100.0 % uptime
Today
Upstream Processor and Card Brand Networks ? Operational
90 days ago
100.0 % uptime
Today
CloudFlare Edge Services Operational
90 days ago
100.0 % uptime
Today
Zift Managed DNS Services Operational
90 days ago
100.0 % uptime
Today
External/Public DNS Services Operational
90 days ago
100.0 % uptime
Today
Security and Encryption Services Operational
90 days ago
100.0 % uptime
Today
HSM Cluster Services Operational
90 days ago
100.0 % uptime
Today
Tokenization Services Operational
90 days ago
100.0 % uptime
Today
Card Data Proxy and Abstraction Services (Proxynization) Operational
90 days ago
100.0 % uptime
Today
Application Services Operational
90 days ago
100.0 % uptime
Today
Merchant Portal ? Operational
90 days ago
100.0 % uptime
Today
Administrative/Integrator Portal Operational
90 days ago
100.0 % uptime
Today
Automated Billing Services Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Transaction API ? Operational
90 days ago
100.0 % uptime
Today
Subscription and Billing API Operational
90 days ago
100.0 % uptime
Today
Onboarding API ? Operational
90 days ago
100.0 % uptime
Today
Webhook Notification Services Operational
90 days ago
100.0 % uptime
Today
SFTP Batch Processing ? Operational
90 days ago
100.0 % uptime
Today
Terminals and Devices Operational
90 days ago
100.0 % uptime
Today
Terminal Applications Operational
90 days ago
100.0 % uptime
Today
Terminal SDK Operational
90 days ago
100.0 % uptime
Today
Terminal Cloud Transaction Services Operational
90 days ago
100.0 % uptime
Today
Terminal Management Services Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Services Operational
90 days ago
100.0 % uptime
Today
Security and Encryption Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
HSM Cluster Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Tokenization Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Card Data Proxy and Abstraction Services (Proxynization) (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Application Services (Sandbox) ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Administrative/Integrator Portal (Sandbox) ? Operational
90 days ago
100.0 % uptime
Today
Automated Billing Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
API Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Transaction API (Sandbox) ? Operational
90 days ago
100.0 % uptime
Today
Subscription and Billing API (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Onboarding API (Sandbox) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
SFTP Batch Processing (Sanbox) ? Operational
90 days ago
100.0 % uptime
Today
Terminals and Devices (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Terminal Applications ? Operational
90 days ago
100.0 % uptime
Today
Terminal SDK (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Terminal Cloud Transaction Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Terminal Management Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Terminal Provisioning Services (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 1, 2025

No incidents reported today.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Resolved - This incident has been resolved.
Nov 27, 03:19 EST
Monitoring - We have identified the underlying cause of the network disruption observed earlier this evening. The incident affected connectivity between 23:38:34 and 23:44:25, during which customers may have experienced intermittent connectivity and/or elevated latency.

The issue has been isolated, and no further impact is expected at this time. We are continuing to monitor network stability to ensure normal operation remains fully restored.

Nov 27, 00:21 EST
Identified - Status Page Incident Notice — Network Degradation

Overview
We are currently experiencing network-related issues impacting system connectivity and service performance. Initial indicators suggest intermittent packet loss and elevated latency across portions of our infrastructure.

Current Status
Our engineering and infrastructure teams have been engaged and are actively investigating the source of the disruption. Diagnostics are underway across all relevant systems, including upstream network paths and internal service dependencies.

Impact
Customers may observe delayed responses, failed requests, or temporary inability to access certain services. Impact may vary depending on region and workload.

Next Steps
We will continue working to isolate the root cause and apply corrective measures. Additional updates will be posted as soon as new information becomes available or when remediation steps begin.

We appreciate your patience while we work to restore full service stability.

Thank you,
Zift Team

Nov 26, 23:48 EST
Nov 26, 2025
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Completed - The scheduled maintenance has been completed.
Nov 19, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:00 EST
Scheduled - Scheduled Maintenance – Edge Security Services (Access Control Updates)
Date: 11/19/2025
Time: 10pm EST
Duration: 1 hour
Downtime: None

A maintenance window has been scheduled to update and validate access-control components within the Edge Security Services platform. The scope is limited to authentication and authorization policies, role mappings, and enforcement controls. No inspection, routing logic, or application-layer configurations are being modified outside of standard policy synchronization.

Work will focus on ensuring access-control policies remain accurate and consistently enforced across all edge points. Momentary rerouting between primary and secondary network paths may occur during ACL propagation and control-plane failover validation.

No impact to customer transaction flows is anticipated.

Our Operations team will monitor authentication logs, access-evaluation outputs, and allow/deny patterns during the maintenance window. Post-maintenance verification will confirm synchronized ACLs, correct role mappings, and uniform enforcement before closing the event.

If you have any questions about this notice, please contact support@zift.io

Thank you,
Zift Team

Nov 18, 18:22 EST
Nov 18, 2025
Resolved - Resolved - Zift Incident Notice: Upstream Network Disruption Affecting Zift Services (Cloudflare)

Resolution Time: 12:44 PM EST, November 18, 2025

Cloudflare has confirmed resolution of the upstream network disruption that affected a wide range of internet services earlier today.

Zift’s systems remained stable throughout the event. No internal networks, hosting providers, or upstream processing networks experienced service degradation. While Zift uses Cloudflare for select edge and delivery functions, our core infrastructure and transaction-processing pathways continued to operate normally without any interruptions.

This incident is now closed.

Thank you,
Zift Team.

Nov 18, 13:02 EST
Update - At 09:42 EST (11/18/2025) CloudFlare indicated that a fix has been implemented. Zift is continuing to monitor this issue.

If you have any issues using Zift services please let us know at support@zift.io

Thank You,
Zift Team.

Nov 18, 10:14 EST
Monitoring - Zift Incident Notice: Upstream Network Disruption Affecting Zift Services (Cloudflare)
Date: 11/18/2025
Time: 6:40 a.m. ET

Summary
Zift is observing intermittent connectivity inconsistencies affecting a subset of API requests and dashboard interactions. These symptoms align with a widespread global incident involving Cloudflare, a network and security provider that Zift uses for edge routing and content delivery.

Impact:
> Occasional latency increases, possibly failed transaction attempts through API and terminals
> Access to Merchant Portal Services
> No data-integrity or security concerns have been identified.

Root Cause (Upstream)
The behavior is linked to a global Cloudflare network disruption currently impacting many internet services. Because Zift relies on Cloudflare for key network functions, some downstream effects are occurring within our environment.

What Zift Is Doing
> Monitoring Cloudflare’s recovery progress and applying internal mitigations as appropriate.
> Validating routing, performance, and service behavior across all regions.
> Maintaining elevated engineering and incident-response coverage until recovery is confirmed.

What This Means for You
You may experience intermittent connectivity or API/Portal issues while Cloudflare completes remediation. While this may affect traffic to Zift, all Zift internal operations and upstream processing services remain operational.

Next Update:
Further updates will be provided as Cloudflare releases new information or if service conditions change.

Cloudflre Incident Link: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Thank you,
Zift Team

Nov 18, 10:11 EST
Nov 17, 2025

No incidents reported.